Dance Hotline: 0427 52 84 66

Terms of Service

Terms & Conditions

Below are listed several of our Policies and Procedures. After reviewing them if you have a question, comment or would like further assistance please do not hesitate to contact us on 0427 52 84 66 (0427 LATINO).

Click the Policy to jump directly to it . . .

Private Lessons – Cancellations;

Privacy Policy;

Downloads;

Refunds;

SPAM;

DanceCard;

Other – Terms & Conditions

Private Lesson Cancellations

General Principles

The “real world” has a habit of getting in the way of our dancing – whether it be a normal Class or a Private Lesson (including Wedding Classes).

In the event of an unforeseen event we require 12 hours notice if you need to re-schedule a Private Lesson.

We can be notified via email (see “Contact Us” below), or via telephone or TEXT (0427 52 84 66 (0427 LATINO)) which includes messages left on our Voice Mail.

The Lesson will be charged at the normal rate unless we can re-book the time slot with another dancer/couple.


Privacy Policy

General

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online and hard copy information practices, and the choices you can make about the way your information is collected and used.

This Privacy Policy describes the privacy practices of the Latin Ballroom – including the web site, Studios, and all other areas of operation.


Contacting other Dancers.

From time to time we receive requests from learners for contact information about other learners. While we believe these requests to be absolutely honest and for genuine reasons, we cannot provide such information.

As an alternative, IF YOU GIVE US YOUR PERMISSION to provide your details to the other party, and we will pass it along, if reasonable. The Latin Ballroom makes no warranties or assertions as to the likelihood of the other party responding.


Who is bound by this Policy

All the Latin Ballroom Staff are bound by this policy – there are no exceptions.

The Latin Ballroom may from time to time provides links to other web sites that are beyond our control. Web sites that we link to may have privacy and security policies that differ from the Latin Ballroom. Please understand that we are not responsible, in any manner, for the privacy, security practices, or content of such web sites.


 

Types of Information We Collect And How We Use It:

Contact Information

We collect contact information (like your name, address, telephone number, and email address) through various registration forms, surveys, sweepstakes entry forms etc.

This information is used to provide you with services that you requested (e.g. on-line training, or if you order products and services), to contact you when necessary, or to send you additional information regarding the Latin Ballroom or selected reputable partners and affiliates.

IP Addresses 

Our Web Server records IP Addresses when the Web site is visited. This information is only for statistical and system administration purposes. IP addresses are anonymously logged to track a users session. We do not link IP addresses with any personally identifiable information. This means that a users session will be logged but that user will remain anonymous to us. We can and will use an IP address to identify a user when necessary to enforce our terms of service or protect our site, network, advertisers or users.


Specific Information About the Latin Ballroom Services:

With Whom Does the Latin Ballroom Share Information:

the Latin Ballroom will not sell, share or rent your personally identifiable information to anyone, except as expressly described below:

” We have your express consent to share your information

” We need to share your information to provide you the product or service that you requested (e.g. a delivery service).

” We believe in good faith that any applicable law, regulation, or legal process requires it.

” When the disclosure is necessary to protect or enforce our rights or the rights of another user.

We may share generic, aggregate and anonymous information with advertisers and affiliates – but your personal information WILL NOT be shared.

The Latin Ballroom WILL NOT disclose your information without your specific permission. The Latin Ballroom will divulge information only as necessary to comply with state and federal laws.


Notification of Changes To The Privacy Policy:

Our privacy policy may change from time to time so please check back periodically.

If at some point in the future, the Latin Ballroom changes the usage practices that affect any of your personally identifiable information, We will notify you by email of the changes. At the time of that message you will be able to opt-out of this information usage by sending an email message to the following email address: dance@latinballroom.com.au


Choice / Opt-Out Of Promotional and Marketing Communications:

If you no longer wish to receive our occasional newsletters, SMS or other marketing communications, you may opt-out of receiving these by accessing the “Opt Out” or “Modify Preferences” links at the bottom of every email. For SMS messages simply send STOP to 0427 52 84 66.

Alternately you can simply email us at dance@latinballroom.com.au with your name and the email address you wish to be removed from the database.


How You Can Access Or Correct Your Information:

You can confirm or correct what information we may hold by contacting us at dance@latinballroom.com.au, or accessing the links described above.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making changes or corrections to any of your personally identifiable information.


How To Contact Us:

If you have any questions about the Latin Ballroom privacy commitment, the practices of this site, or your dealings with us please contact: dance@latinballroom.com.au or by telephone on 0427 52 84 66 (0427 LATINO).

Download Policy

We are sometimes asked if we can provide copies of the music tracks we might use in class or for Private Lessons.

While we are confident that the requests are genuinely based on the desire to practice and master the various dance steps, we are sorry, but we CANNOT do so.

This would be a breach of Copyright and may render all parties subject to significant penalties.

Some Alternatives:

Most of the music we use is from CD’s and DVD’s which we either sell, or can direct you to – please ask.

Check our on-line Store – many CD’s and DVD’s are available there.

Through legitimate on-line download services (like “iTunes“), many great tracks are available. We will be happy to provide you with the track Name, Album, and Artist, to assist your search.

Refund Policy

On Courses and Workshops

Individual lesson and DanceCard purchases:

Purchased Lessons mat be transferred to another dancer or used on another program, Individual Dance lesson Tickets or DanceCards have NO refund or cash value. A lost DanceCard cannot be replaced.

For Specialty Courses (e.g. Medal Program) Registration fees are for a complete Course Of Instruction – not individual Lessons – and are not refundable. We will generally provide several alternate opportunities for individuals to complete their Course.

At the absolute discretion of the Studio, in exceptional circumstances, when the situation beyond the individual’s control prevents their attendance in any particular Course, we may provide a Course Credit (either FULL or pro rata).

Please Note: To obtain approval for a Course Credit, we must be advised at the time.


On DVDs, CDs and other Products

We will gladly exchange or provide a refund on any item if it has an error or flaw.

We will provide an exchange or refund on DVDs and CDs ONLY if they are still in their unopened packaging, in good condition, within seven (7) days of purchase.

Please Note: All our DVDs and CDs are physically and electronically checked, then placed in a security sealed package. We cannot be held responsible for damage after opening.

SPAM

We hate SPAM as much as you do. Although sometimes tedious, we have included the following features on the Latin Ballroom. We explain them here so that you know why you might get an unexpected email from our Security System.


“Anti-Robot” Checks

Portions of this web site are protected by “anti-robot” checks, like the one on our Contact Us page. This ensures that the email comes from a real person, not some machine.


Confirmation Emails

Likewise, when someone registers your name with us for some reason (say, a Subscription to the Newsletter), our Security System will always send a confirming email to the provided address, just to check that you really did make contact with us.


Unsubscribe

As required by the SPAM Act, all our regular email contacts to you (including our Newsletter), have a dedicated “Unsubscribe” link included. To unsubscribe at any time simply click that link and follow the prompts – and you’re off the database.

More information about your privacy is available in our Privacy Policy (above)


DanceCard

“DanceCard” is the name of the device we use to sell and record the sale of dance lessons. DanceCard is designed to represent a specific number of dance lessons – 5 or 10 say. When you attend any class, we will “click out” one lesson each time with a unique “clicker”.

Discounts and Bonuses.

Individual dance lessons are a nominated price each. By purchasing 5 via DanceCard, the price drops to afford a discount per lesson. When purchasing a 10 Lesson DanceCard, in addition to the discounted price, your DanceCard has an additional Bonus Lesson(s) included. No other discounts or bonus apply.

Any class, any day.

You can use your DanceCard to attend ANY regular Club Latin, Latin Styles, Ballroom Styles or Beginners’ Social Course lesson on ANY day.

Specialty Courses including but not limited to Medal Programs, Private Lessons, Wedding Packages, Teacher Training Program are NOT included in any DanceCard payment option.

Transferable.

If you and your dance partner want to use a single DanceCard, that’s OK. We will just “click out “ two (2) lessons. If you buy a DanceCard as a present, the recipient will have no problem using it!

Serial Number.

Each DanceCard has a unique serial number. Only DanceCards with a valid, issued serial number will be honored.

Forgot your DanceCard?

DanceCard is designed to fit conveniently on your key ring, so remembering to bring it along to class is easy, but things do happen. If you forget your DanceCard advise the Studio Staff and we’ll just “sign you in”. When you come along to the next lesson with your DanceCard, we’ll just update it with the appropriate number of “clicks”.

Expiry.

DanceCards expire six (6) months after issue. If there is some exceptional reason you need to extend this period please discuss it with the Lead Teacher. The decision to extend or not is wholly at the discretion of the Latin Ballroom.

Refunds.

DanceCards have no cash or refund value. Unused lessons CANNOT be refunded. You can transfer your DanceCard to anther dancer at your discretion.

The Latin Ballroom
First Floor, 216 Church St.
Parramatta, 2150 NSW
T: 0427 52 84 66
E: Please use this secure form HERE